• Job openings

    Let's do great work together

AfterHours Consultant

Opportunity

We are looking for an AfterHours Consultant to support our client’s Australian operations after the close of business hours. 

Daily Responsibilities

  • Manage virtual reception for our client, handling inbound calls and emails
  • Address all associated admin tasks
  • Accomplish ad hoc tasks as requested
  • Assist clients in their job requests (Job Orders, Shift Queries)
  • Coordinate with clients and Branch Consultants with regards to job orders, absences, tardiness and replacement of candidates
  • As requested by Branch Consultants or clients, contact and place preferred candidates
  • Update clients on a candidate who confirmed and who needs a replacement
  • Cancel candidates as requested by Branch Consultants
  • Fill in the vacant orders by contacting available candidates
  • Create placements, update client cards and candidate cards using the client’s existing system
  • Complete candidate confirmations for client rosters
  • Ensure the database is updated at all times
  • Complete candidates’ availability checks in preparation for Consultants to do the roster
  • Complete tasks and email requirements promptly
  • Screen resumes and book interviews as required
  • Conduct Reference Checks of the candidates
  • Screen candidates to check suitability on the job orders
  • Run virtual reception for offices as required
  • Deal with candidate’s pay queries
  • Liaise with Branch Consultants in a professional and timely manner
  • Contribute to the team’s effort and complete all other tasks as requested or when required

Essential Attributes

  • With exposure in either the health care/medical-related or recruitment industry
  • Technologically adept, highly trainable in new skills and software
  • Proactive mindset with outstanding attention to detail
  • Ability to multi-task and manage competing deadlines
  • Strong team spirit and interpersonal skills
  • Flexibility to perform other relevant tasks as required by the clients

Minimum Requirements

  • Excellent verbal and written communication and email management skills
  • 1 to 2 years of BPO experience with strong call handling skills
  • Proficient with MS Office 365, particularly Outlook and Excel
  • Exposed to working on Mid or Graveyard shifts, weekends, holidays
  • Willingness to extend shift or serve as an “On-Call” staff to cover for a teammate’s shift when required
  • Fit to work status upon completion of the Pre-Employment Medical Exam with drug test & a valid NBI Clearance or initially a proof of confirmed appointment with the NBI to secure clearance

At Clear, you can enjoy the following:

  • Work-from-home (WFH) setup
  • PC set with freight expense coverage
  • Monthly electricity subsidy
  • Monthly internet subsidy
  • Attendance bonus
  • Employee referral incentive
  • Quarterly engagement activities
  • HMO with up to 3 free dependents
  • Group term life insurance coverage.

We will be requiring a 2-minute audio recording, preferably in mp3 format, to determine your qualification and an opportunity to get to know you better.

As a guide, answer this question: Who is <your name> outside work?

Thank you and good luck!

    Job Application Form

    Max file size 10mb

    This site is protected by reCAPTCHA and the Google. Privacy Policy and Terms of Service apply.